(no subject)
25/8/09 07:14![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
owlectomyDear HP,
Why would you auto-subscribe someone to your newsletter when they submit a service request? Oh, my computer broke so quickly, I guess it's time to buy another one just like it? A customer who has just sent a computer in for repairs after merely four months of use is not a captive audience; it's a rage-filled audience.
Why would you auto-subscribe someone to your newsletter when they submit a service request? Oh, my computer broke so quickly, I guess it's time to buy another one just like it? A customer who has just sent a computer in for repairs after merely four months of use is not a captive audience; it's a rage-filled audience.