11/8/08

owlectomy: A squashed panda sewing a squashed panda (Default)
Obligatory Amptoons link

I only read customerssuck every couple of months, so I'm going to guess that it was a coincidence that a couple of the recent entries boiled down to "... And he/she implied (or said outright) that I was being racist by enforcing store policy!" Which prompted me to think about the times I've dealt with that, as a librarian. Especially when it comes to #4 on the Amptoons list - "Let occasional unfair accusations roll off your back." Key word here, occasional. You still have to consider it seriously and without defensiveness, and let enough time go by to reconsider whether you acted the way you'd have wanted to act.

Cut for length )

Since then I've gotten much better at dealing with people. My social skills were pretty much at zero to start out with, so it wasn't exactly fair to expect people to telepathically intuit that I was quiet and surly to everyone no matter what their race...
owlectomy: A squashed panda sewing a squashed panda (Default)
Zokutou word meterZokutou word meter
9,500 / 65,000
(14.6%)


This is one of those things that I didn't quite want to announce until I'd done a significant bit of work on it, in case it didn't work out, or I had to rethink all of my assumptions, but things look pretty good so far except for the RESEARCH. Seriously: I'm writing fantasy, you'd think that I could just make stuff up, right? But I keep finding true things that are more interesting than anything I could make up, so I'll have to go afield to one library after another.

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