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16/5/09 07:36I'm not going to begrudge any librarian for needing a place to complain and vent -- certainly I do it enough! -- but sometimes, when you complain about bad patrons, it crosses a line to thinking that somebody is worse than you because they don't speak standard formal English, or because they have some cognitive or emotional issues, or because they're poor, or because there are things they don't know.
People don't always realize how complaining about someone else's grammar/pronunciation is about class and race and dialect. THAT is the Linguistics 101 I wish everybody had to take.
It's frustrating dealing with someone who's arguing with you over a fine of less than a dollar, but what if there's absolutely no wiggle room in their budget? It can be frustrating dealing with people with different accents (I really have trouble hearing people when there's background noise -- I'm always asking people to talk louder, repeat themselves, even write things down), but it's frustrating for them, too.
I'm just saying, with all of what librarians have to deal with, you're going to get annoyed at people for saying "liberry"? For real?
People don't always realize how complaining about someone else's grammar/pronunciation is about class and race and dialect. THAT is the Linguistics 101 I wish everybody had to take.
It's frustrating dealing with someone who's arguing with you over a fine of less than a dollar, but what if there's absolutely no wiggle room in their budget? It can be frustrating dealing with people with different accents (I really have trouble hearing people when there's background noise -- I'm always asking people to talk louder, repeat themselves, even write things down), but it's frustrating for them, too.
I'm just saying, with all of what librarians have to deal with, you're going to get annoyed at people for saying "liberry"? For real?